Electronic locks foil Facebook teams

Facebook teams attempting to access their company headquarters to resolve the continuing service outages in their WhatsApp messaging platform have been locked out by the building’s electronic security system, which is refusing to accept their keycards.

Source: Arutz Sheva

Inside Facebook, the outage has broken nearly all of the internal systems employees use to communicate and work.

Several employees told The Verge they’ve resorted to talking through their work-provided Outlook email accounts, though employees can’t receive emails from external addresses.

Employees who were logged into work tools such as Google Docs and Zoom before the outage can still use those, but any employee who needs to login with their work email is blocked.

Facebook engineers have been sent to the company’s U.S. data centers to try and fix the problem, according to two people familiar with the situation. That means the outage, already Facebook’s most severe in years, could be further prolonged.

Cloudflare senior vice president Dane Knecht notes that Facebook’s border gateway protocol routes — BGP helps networks pick the best path to deliver internet traffic — have been “withdrawn from the internet.” While some have speculated about hackers, or an internal protest over last night’s whistleblower report, there isn’t any information yet to suggest anything malicious is to blame.


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